Traditional recruiting, interviewing, hiring and employment screening processes were once accomplished entirely the “manual way” by human beings. However, employment screening processes have gradually changed over the years with the advancement of technology like computers and the Internet.
Now the employee recruitment space is in the midst of another quantum leap in assistive processes that, in varying degrees, take the place of people. Artificial Intelligence, or AI, is streamlining many industries including the employment screening space.
Algorithms Are Revolutionizing the Employment Screening Processes
One of the main forms this innovation will take going forward is in screening programs and algorithms. These will allow increased efficiency in a range of areas, including allowing pre-interviews to be conducted online. AI-driven software for existing workers may include questionnaires with key prompts and customized suggestions. This will help guide applicants in their search and create more effective employees. It can also facilitate higher job satisfaction.
AI-driven hiring software and tools can also help to improve worker engagement. From the very start, workers can receive personalized attention that can in some ways be more attentive than an HR manager.
Yet AI is at an interesting phase in that it can accomplish quite a bit, but it lacks the more nuanced decision-making mechanisms and responses that a human being can offer. AI allows employers to automate many elements of the hiring process and employment screening processes; however, oversight that can only be brought by a person is still required to ensure success.
The Goal is More Effective Hiring
For example, in-house recruiting and screening software used by the Amazon company was found to demonstrate a bias against hiring women. If this had been allowed to proceed without human intervention, the company would’ve faced legal consequences for violating EEOC guidelines.
AI in employment background screening checks is manifesting in increasingly more intuitive and complex algorithms. These search tools expedite the employment screening processes and promote a higher degree of accuracy.
Businesses receive their results faster and with more efficiency, expediting the onboarding and employment screening processes. This also facilitates better choices in terms of staff members and synergy within and among departments. The more automated the industry becomes, benefits to recruiters continue to rise.
The Best of Both Worlds
However, the advantages of technology are balanced and enhanced by the human touch. It doesn’t have to be just one way or the other, and shouldn’t be. Technology serves humanity and will never be a full replacement.
For these reasons, employers should seek out an employment screening partner that offers the latest in innovative background screenings, but also places a premium on customer service. This is essential to minimizing error, oversights and bias, much like the Amazon company discovered. Compliance is also crucial to successful screening. A balance of intelligent machines and human oversight is the key to optimizing these innovations and employment screening processes.
Source: https://www.ibtimes.com/how-ai-can-end-bias-job-recruitment-2750092
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